John Russel’s Privacy Guarantee
My Privacy Guarantee is straightforward:
I respect other people’s privacy just as I wish my own to be respected.
Too often, today’s companies fail to treat their paying customers with respect… Especially when it comes to their privacy.
Data Collection and Storage
Power4Home.com has been developed with this in mind, enabling you to consult the information provided via downloading and streaming, without the need to personally identify yourself, or reveal any personal information about who you are or where you live.
If you place an order, or send a request for additional information, any data that helps us identify our customers is stored on a secure, offline server that cannot be hacked. Any traces of your credit card information are deleted from our system as soon as transactions are completed. I accordance with tax laws, these records are securely kept in hardcopy format in our accounting department.
Your Email Address
Your email address will be added to the Power4Home customer database if and when you:
a) Order our products
b) Request pricing information
c) Sign up for Power4Home.com email updates
d) Request additional information
Cookies
Most eCommerce sites use “cookies” to track customer preferences in order to offer them a more dynamic and functional user experience, and we are no different. These cookies are little more than labels that help us (and our computers) recognize each other online: They cannot reveal anything about you or your computer, and not even third-party computers can read them… This ensures that not only will nobody know who you are, but nobody will even be able to tell what you’ve been buying.
Cookies allow us to retain the contents of your shopping cart as you click from page to page, and allows us to personalize site content according to your preferences. In fact, without cookies you’d actually have to write down everything you wanted, fill out an online form when you were done, and submit it for approval! We find that sparing our customers this task keeps them happy
and keeps them coming back.
Because of the cookies we use, when you return to our site, you won’t be asked to have to remember your login information as our site will remember you. However, we will ask you to re-enter your credit information every time you buy from us, as our cookies do not store this information (for good reason) and it allows you to use a different method of payment.
Surveys and Questionnaires
Sometimes I may conduct an online poll to help me determine what issues are most important to my customers. Your participation is totally voluntary, but me and my team very much appreciate any feedback you have for us: We review your opinions, and use that information to enhance your online experience by tailoring my products and services according to your preferences and by offering the site content that interests you most.
How I Use the Information You Provide
If you have ordered from us, or have otherwise requested any information, your personal information such as your name, mailing address and/or email address will be on file. I may use this information solely the purposes of maintaining customer relationships, sending you promotional offers, keeping you current on updates with my newsletter, or for inviting you to participate in customer satisfaction surveys.
Any message I send you will always include clear, simple instructions for having your name and information permanently deleted from my email list at any time, if that is your choice.
Information Security
We take several security-related measures including password protection, encryption and my off-line database (which is not accessible through the Internet) in order to ensure that we are doing everything we can to keep your finances safe. After thousands of transactions we have yet to encounter even a single case of fraud, or identity theft. Additionally, criminal background checks are mandatory for all employees on the Power4Home team. For more information on our committment to security please see my detailed Security Guarantee.
The Power4Home Non-Disclosure Guarantee
Power4Home will never disclose and/or distribute any information that you provide to any third parties whatsoever
How to Change Your Information or Opt-Out
At the bottom of every email we send you, there will be a simple link you can click on to easily unsubscribe from our mailing list.
If you move, change email addresses, or wish to update your information currently on file (new address/email address, etc.), please send an email to:
support@power4home.com
We hate spam too, and we get our share!
Power4Home is committed to a “No Spam” policy. Whenever you receive any message from me, it will contain clear and simple instructions as to how you can be removed from our mailing lists if you don’t wish to hear from us.
I will comply with ALL requests to remove your information from my email and print mailing lists.
Changes to This Policy
I reserve the right to amend this policy as needed, but such changes will never include changes to our Non-Disclosure Guarantee. If I make any substantial changes in my use of your personal information or if I am required under signed legal warrant, I will notify you by email.
Your Questions or Suggestions Are Welcome!
If you have any questions about our privacy policy, or any workings of this website, please contact:
info@power4home.com
Important:
Our policies do not reflect those of companies that Power4Home does not own or control. At times I may provide links or referrals to other companies. Although we review our assosciates as thoroughly as possible, Power4Home cannot be held liable for the content, policies, practices or actions of third parties.
